Shipping Policy
Effective Date: December 17, 2025
At BillionCases India, we strive to deliver your orders of phone covers, screen protectors, and related products quickly and safely. This Shipping Policy explains how we process, handle, and deliver your orders.
1. Order Processing
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Orders are typically processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an order confirmation via phone or SMS once your order is successfully placed.
2. Shipping Methods and Delivery Time
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We offer standard shipping across India.
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Estimated delivery times are 3–7 business days depending on your location.
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Delivery times may vary due to factors beyond our control, such as weather, courier delays, or public holidays.
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You will receive tracking details (if applicable) once your order has been dispatched.
3. Shipping Charges
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Shipping charges, if any, will be calculated and displayed at checkout.
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Free shipping may be offered on certain orders or promotional periods, as specified on the Website.
4. Order Tracking
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Once your order is dispatched, you may track it using the tracking information provided.
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For any issues with delivery or tracking, you can contact our customer support.
5. Delivery Issues
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Ensure that your delivery address and contact details are accurate to avoid delays.
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BillionCases India is not responsible for failed deliveries due to incorrect addresses or unavailability of the recipient.
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If a courier is unable to deliver your order, it may be returned to us. Additional shipping charges may apply for re-delivery.
6. Damaged or Lost Shipments
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Please inspect your package upon delivery.
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If the product is damaged during shipping, contact us immediately at +91 97760 00008.
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We will arrange a replacement or refund according to our Return and Refund Policy.
7. Contact Us
For any questions regarding shipping, delivery, or order status, please contact us:
Phone: +91 97760 00008